Multithread ICT Solutions, in conjunction with Dax Data(Adobe), presented a ground-breaking online masterclass titled "DigitalDocument Management with Adobe Acrobat Solutions" in an era whereefficiency, security, and teamwork are not only desirable but necessary. Thisevent, which took place on April 17, 2025, was not your typical webinar;rather, it was an in-depth exploration of how companies may use Adobe productsthey may currently have but aren't fully utilizing to revolutionize theirdigital operations.

Hosted by Nora Saamaa Adu-Gyempeh, Deputy Manager forBusiness Development at Multithread ICT Solutions, the masterclass welcomedboth newcomers and long-time attendees to what she described as “part of anexciting series we started running last year.”

Her tone was clear: no abstract theories, no over complicatedtech jargon just real-world, actionable insight into how to work smarter withAdobe’s tools.

“Technology should not be a bridge or abarrier,” she emphasized. “It should be the bridge.”

— Nora Saamaa Adu-Gyempeh

Examining the Acrobat Environment: Beyond PDFs

Adobe Product Consultant Carla Ralph led the technicaltour, dissecting Adobe Acrobat's layers: Standard, Professional, and thestate-of-the-art Acrobat Premium with AI Assistant.

Participants got a front-row seat to feature like:

    • Creating and optimizing PDFs

    • Advanced editing (including OCR for scanned documents)

    • Interactive forms and e-signature functionality

    • Securitytools like encryption, redaction, and audit trails

    • Real-time collaboration via OneDrive, SharePoint, and Microsoft Teams

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What sparked genuine excitement was Adobe’s new AIAssistant, which allows users to chat with their documents, summarize, extractkey points, generate emails, and even identify compliance issues acrossmultiple files without leaking data externally.

Security, Compliance & Integration

With good reason, security was a major subject andrightly so. Carla demonstrated how Adobe's suite safely interfaces with platformslike Microsoft 365 and complies with global data protection regulations.

She also explained Adobe Acrobat Sign as wellhighlighting its superior capabilities compared to building in signing featuresin Acrobat. Whether it was for approvals, workflow automation, or legallybinding e-signatures, Adobe Sign stood out as a powerhouse for businesses readyto scale digitally.

“Think of Acrobat as your A-Level course indocument handling. Adobe Sign is your university degree in workflowautomation.”

— Carla Ralph

Interactive polls and a live demonstration turnedtheory into practice. Attendees saw in real-time how to:

    • Convert scanned images into editable documents

    • Use templates and branding for e-signatures

    • Deploy Adobe AI to summarize 20-page reports in seconds

    • Integrate Acrobat tools with familiar apps like Word, Excel, and Teams

And just when the room felt full of ideas, Carladropped another gem: Adobe’s AI Assistant doesn’t just respond it cites itssources, ensuring traceable, trustworthy results. No more hallucinatedinsights!

The closing remarks from Edmund Kojo Tetteh, Director,Business & Innovation at Multithread ICT, resonated deeply:

“This is how deep we go with integration.Adobe is the only certified signature solution as far as Microsoft isconcerned… and our partnership ensures you’re never left behind.”

He reaffirmed Multithread ICT’s commitment to walking togetherwith clients, helping them unlock smarter, faster, and more secure digitalenvironments.

My takeawaysfrom the Masterclass

    • Empowerment: Companies departed with the knowledge that they could accomplish more with their current Adobe tools.

    • Security First: Every click might be safer with encryption and redactions.

    • AI that Works for You Genuine document insight without sacrificing privacy.

    • Print-sign-scan is over thanks to the e-signature revolution. Send, sign, and you're done.
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Ifyou Missed It? Here’s What You Can Do

Don't worry if you missed the live session! All ourknowledgeable facilitators' thoughts and advice are available for you toreview. You can access the recording and embark on your journey to your DigitalDocument Management with Adobe Acrobat Solutions Simply click the link below towatch the training:

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Let’s keep working smarter, staying secure, and lettingyour documents work as hard as you do.

MULTITHREAD!

... Do IT Right

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Written by Beatrice Affenyi.

Marketing Officer